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Shipping Information Timetable We ship all orders via standard ground (FEDEX or USPS) unless expedited shipping is requested. In-stock orders usually take about same day to 2 business days to fill. Larger sized orders may take longer. If items are out of stock, it can take from 1-5 business days to restock items. Once restocked, your order will ship immediately. If we cannot restock out of stock items from you order, we may ship without it. If we determine that the item(s) from your order appear to be of great significance to the order, we may contact you to determine which course of action you would like to pursue (exchange for another item, ship without, cancel order). Once your order has been shipped, time in transit can range from 1-6 business days depending on your location. Locations closer to our warehouse (Commerce, CA) will receive orders sooner than those further away. Once your order has shipped, you will receive a shipping confirmation with a tracking number to track our package. If you do not receive a tracking number, you may contact us for one. Before doing so please check your junk/bulk mail folders first. If you have specific and urgent time requirements, please contact us immediately to make sure we can meet your timeline. Expedited Shipping Although default shipping on our site is for ground shipping, you may request expedited shipping for your order. This needs to be done with a representative via phone, email or live chat. We will charge you actual shipping for your order. We must advise that expedited shipping charges are very steep. Expedited options available are: Next Day Air Second Day Air Three Day Select Please note that this does not include processing time. Please be sure that we will make your timeline including our processing times. Most orders can be shipped out same day but please make arrangements for this beforehand with a representative of Downtowncrafts.com. |
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